I'd just like to drop you a note to express my thanks and gratitude for the coaching and guidance. I am the first to admit that I was a sceptic about what personal coaching would do for me. But in only a short time it is very clear to me that I am now in control of my own destiny and feel truly optimistic about what the future holds.

The weekly coaching sessions keep me on track and accountable for the activities I need to focus on in my daily business life. The balance in my life is not perfect but it certainly is a lot better than it has been in the past and getting stronger by the day. Thanks again!

Chris Heaney
Clarica

I would like to thank you for your coaching over the past six months or so. Over the past 3 weeks we put together a strategy for asking for referrals from my top 50 clients. We put the script together, organized the data base and I started calling. The first couple of calls were a little tough but I persisted. I called them all over a week or so and I was surprised at the result.

When the calls were completed I had received 18 referrals. Many of them were quite valuable and I am following up with all of them. The great thing about the experience is that it taught me not only how to ask for referrals but that I can always ask for them with an expectation of receiving them and that happy clients are very willing to give them to me.

Thanks for the help that you have given me. It has made an enormous difference in my business, my family life, and my income. I look forward to working with you to continue my personal growth.

Simon Marples
CanTrust Financial Services Inc.

The program helped me in so many ways:

• I performed much better at work with better skills, focus and confidence.
• I evaluated how I spent my time and set goals and made plans accordingly.
• I became a better listener and better at getting information through questioning.
• I had a lot of fun and made some great friendships.

Jim Peterson
Azco Mining Inc.

The AudioBook that you helped me record has been just as significant as the client survey you did for me. The audio tape has enabled me to better educate my clients and is probably one of the best things I've done for my clients in my career. On September 30, 1998 I sent all my clients at least one copy of the tape and within a week I generated more than $9,000 in commissions directly linked to the tape.

I would recommend your services to anyone who is in the service-oriented business and wishes to take their business to the next level. Thanks for everything you've done for me Kevin

Darryl Otteson
Foresight Capital Corporation

I just wanted to let you know how much I appreciate your help in getting this coaching job with the Texas Rangers, and this past year with my career. I'll never forget our first meeting discussing my goals and our plan of attack. At the time I thought my goal of coaching professional baseball was a bit of a stretch but you didn't. You had faith in my as we outlined a plan and you stuck by me when I was discouraged, and you know as well as I do, that there were times when I had more doubts than confidence.

Our weekly meetings kept me on track and your excellent feedback and ideas propelled me toward my goals. You also held me accountable when I really wasn't into it. I can't thank you enough for sticking with me - your faith, discipline, and energy made it work. Urging me to speak with the top coaches and managers in baseball, doing the practice interviews, setting deadlines, helping me with cover letters, pushing me to do what I thought was not possible; this and more is what did it. Thanks again.

P.S. I was just looking over some notes and noticed last year I had written a goal of getting a job in pro ball by November 30, 1998. I received the job offer December 11, 1998. Teamwork!

Jim Murphy

I can't begin to thank you enough for all the help you have been able to provide me with in the past few months!

Before I started taking your coaching sessions, I was constantly stressed at work and never feeling like I had any balance in other areas of my life. Since we have been working together, I have developed the tools I need to ensure a balance lifestyle. I feel much more relaxed and as a result am more productive. I have even managed to take my sales from far below budget to exceeding my budget in just a few short months!

Marlene Koblanski
Metropolitan Hotel

I participated in your teleconference, Referral Power this morning. It is now 1:30 in the afternoon and I have been given 5 referrals already.

Not only was I impressed with the techniques you suggested but also by how you effectively led the group through the hour long meeting. I was amazed how many people participated and from all over the world! It was exciting and motivating.

I also want to take this opportunity to thank you. My professional and personal successes have been greatly due to working with you. I remember many times you listened to my challenges, always finding the time to assist me.

Your high level of integrity and sincere interest has made it easy for me to face my fears and achieve my goals.

Janet Helm
Janet Helm Presents

We would like to express to you our gratitude and appreciation for everything that you have helped us achieve. Throughout the past year we have increased our revenue by 300% over the previous your and we have organized and put into action a customer database that allows us to keep in touch with all of our customers on a monthly basis and keep track of those special occasions. Most of all we would like to thank you for your encouragement, trust and faith that we could persevere.

Recently Scenario Design received the "Be Your Own Boss" Entrepreneur Award in Business Services and from the bottom of our hearts, Kevin, we thank you for helping us reach this level of integrity and credibility.

Margarita Romano & Isabelle Mercier Turcotte
Scenario Design

Kevin has lofty ambitions, and sets lofty goals. Fortunately, I am in a position to comment on his ability to achieve these goals simply due to the fact that he was able to deliver, as promised, on his commitment to help increase my monthly sales figures and design a more effective strategy for customer service.

I admire Kevin for his energy and enthusiasm with which he greets life. This proves to be a very powerful took as he combines this energy with his interpersonal skills to gain momentum in his pursuit to motivate and coach those individuals who work closely with him.

Steven Majewski
Wheely Clean Inc.

Thanks again for the work you did preparing a competition analysis for our firm. The information gathered and recommendations made were extremely useful and will form the basis for our marketing focus in upcoming years.

In addition to the useful information and ideas, the level of service you provided and ability to follow-up were truly inspirational.

David Gregory
David Gregory Ltd.

I was extremely impressed with The Synergy Group and wholly recommend that you consider working with them to uncover your business' hidden potential.

Dan Majewski
Majewski Shaler & Co.

This is a quick note to give you some feedback on the tape that I got from you on generating endless referrals. When I first got the tape I didn't expect too much, so I was pleasantly surprised when I listened to it. I found that it was very informative and to the point in an organized format that was easy to follow. The examples given were easy to understand and relate to. The thing I liked the most is that the content was done mostly from a neutral point of view that focused more on education than on a constant underlying sales pitch.

Mark Tizya
Top Rollshutters Inc.

I want to take this opportunity to thank you again for your great advice. At times running my own company can be isolating. Since I began working with you I truly feel as though I have someone else on my team. It is a great feeling knowing you are only a phone call away. You are always receptive and sincerely interested in my goals and helping me achieve them.

I am enjoying working with you and seeing my goals become a reality.

Janet Helm
Janet Helm Presents

On March 28 of 1998 I took a seminar called "ignite your passion". This seminar was for me the beginning of "making things happen".

After this seminar we started working together and amazing changes started to occur. I could now accept my wildest dreams as actual possibilities, and I could take actions to make them reality. I gradually started widening my horizons and seeing more and more clearly what "I" wanted out of my life. You validated my efforts all along the way.

I basically went from a frustrated closet dreamer to a person able to make things happen.

Danielle Hebert
Dark Horse Productions

Thank you for dedicating time to speak to the members of the Canadian Society of Marketing Professional Services. Your presentation was very informative and inspiring. Maybe it is all common sense, but we still need to be reminded!

I appreciated your animated delivery and friendly manner. I know many other members also found your presentation to be enjoyable and worthwhile.

Kristina Raine
Canadian Society for Marketing Professional Services

Kevin, you did an excellent job for us on June 10, 1999, thank you. You are truly a coach, we saw first hand that people have the answers themselves, as good coaches we simply need to provide guidance, ask questions. Through the wheel exercise we were able to clearly see which areas of our lives we could work on in order to maintain a balance for healthier and happier life.

As a presenter your style was simple, yet potent. I am very happy that you will be presenting the workshop to the rest of our staff. Once again, excellent job and thanks!

Debbie Davis
CGA-BC

From the evaluation forms we received back at the end of the conference, your session was rated very highly. I would like to share with you of a few specific examples of the impact your presentation had on those attending.

One student, Aimee, told me that your session has changed her life! She was able to really think about what she needed to do to move to Calgary in the New Year and has developed an action plan to achieve this goal.

I spoke with one of my colleagues, Marion, whose daughter Andrea attended "Ignite your Passion." Andrea went home at the end of the day very excited and told her all about "licking the toad" and shared what she had gained from the session. Marion was so amazed by Andrea's enthusiasm and motivation and she thanked us for putting on the conference.

On Monday, December 6, 1999, I received a call from Suzanne Cameron, the Career and Placement Program (CAPP) coordinator at Elphinstone Secondary School. She had heard lots of positive feedback from the students about "Ignite your Passion" and would like to facilitate a workshop at her school. I gave her your contact numbers. They are sure talking about you over here!

I had the opportunity to observe the group during your session. I noticed the audience was very attentive and participated fully in the discussion. Having shared your own mistakes and successes, you added credibility to your message and garnered the respect of the audience. Your sincerity and authenticity also was evident - you must really love what you do!

Kathryn Travers
Sunshine Coast Regional District Parks & Recreation

Just a short note to thank you for the seminar you presented to my group last Wednesday. The presentation exceeded my client's, and my own, expectations. For your information, I received many favorable comments regarding both the content and your enthusiasm when presenting.

James D. Rogers CA
Scotia McLeod

It was so nice having you as our key guest speaker on Jan 30 when we have our Saturday "Business Builder School" which was attended by 200 new and seasoned Personal Financial Analysts from our local teams in the south BC regions.

As we sought to maintain our leadership role in the financial services industry, we try to keep our people in schools often to learn and to be reminded of the key success factors of a business. Your in depth session on "How to expand your client base & Increase your bottom line in 1999" is timely for our associates to charge forward in 1999. We have received numerous feedback on your great message on "the human nature" as a stumbling block to success, in particular in the area of getting and keeping referrals.

Stephen P. Cheung
PFSL

The Western Can-Am Training Weekend was successful on many fronts including the quality training that was offered to the participants. Your presentation on Generating Endless Referrals for Your Club was absolutely raved about by those who attended. Some even commented that you seminar was worth the whole fee for the conference! They couldn't wait to get back to their Jaycee chapters and implement your ideas.

Audrey Diamond
The Vancouver Junior Board of Trade/Jaycees

In our debriefing session everyone in the group commented on how quickly you established a rapport with them and on how much insight they had received into this important area of marketing and the options that are available to them.

Everyone appreciated your depth of knowledge and sense of humour and look forward to a return visit.

Valerie Lockyer
Westcoast Centre for Development Management

In-Person Program: Referral Power

• Very helpful with ideas to generate new members and maintain old ones
• How simple some of the concepts are, but just not practiced by most companies
• Referrals
• Motivation
• Personal involvement and ability to relate the business info to our chapters
• Learning the value of promoting within
• Handout, overhead, speaking session
• Re-energized me
• The ideas
• A "reminder" for what I need to do to get my home based business up and running
• Adding specific ideas to plan of action
• Verbalizing & making obvious points some of us knew and the reminder to continue or the kick in the rear to get moving
• Passionate, listening skills
• I liked CARE
• Value on "thank you", personal cards, something have always done but never have gotten feedback
• The importance of value
• Re-energized, shared ideas
• Idea on CARE
• Service concepts, relationships, integrity
• Notes
• CARE
• Listening to ideas
• Synergy of others, positive ideas
• Reminder of what is common sense
• New ideas, thoughts, opened channels to new direction

• Very interesting & easy to follow
• Good presenter, fun, organized & prepared
• Thanks so much for today's workshop
• Great presence & passion
• Down to earth, presented info openly, simple and relative to our mission as Jaycees
• Clear, interesting, flow
• I liked your straight forward "simplified" manner of presentation
• You are fabulous
• Very knowledgeable, fun, energetic
• Excellent presenter, very positive energy
• Good energy, you must like what you do, thanks for sharing your knowledge
• Great handouts, allows you to pay attention & not take notes, very well paced. Thank you for not allowing certain people to participate, therefore all material could be covered
• Speaks well, very clearly presented the material
• Great package & full presentation (all the extras)
• Liked your presentation style, well spoken, articulate, good voice projection, like the fact that you turned off the overhead and made us focus on you
• Great presenter and although the ideas conveyed are simple they need to be repeatedly said. Awesome use of visuals
• Dynamic, easy to talk to, effective
• Very knowledgeable, kept on topic & kept the group on topic. Very good control. I would recommend him and this seminar to everyone. I'm an advocate.
• Good job, great knowledge & use of personal experience
• Excellent speaker, I would if you'd be willing to do training in Washington
• Very energetic & enthusiastic. I would like to hear more stories & examples to substantiate points. Very good presentation style, overview, body & summary
• Thank you for bringing the info to our group

• Very informative & informative
• Very good would like a day shop rather than 1 1/2 hours
• Very good speaker
• Great, good info
• Fresh start to a positive day
• Enjoyable and useful info
• Good job by Kevin
• You have an excellent energy - which you have passed on to us
• Very good workshop, lots of energy
• Very good - gets the ideas flowing
• I thought for the time frame you had, it was good & interesting
• Excellent
• Enjoyed
• Very valuable. So true about showing your members they are appreciated. JC's tend to push for new people and then when they get the cheque abandon the new person.
• Useful and we need to be continuously reminded & educated
• Very well organized, great enthusiasm, well presented
• Very good, very energetic, terrific handout, a little more crowd interaction would have been good
• Very nice
• Very informative
• Excellent, I wish we had more time. I love the format of the handout.
• Great, reminder/refresher
• Good job
• Helped me clarify my membership / referral processes
• Speaker was comfortable and well versed

In-Person Program: Referral Power: How to Easily Grow Your Client Base & Have New Clients Call You

• Lots of new ideas
• Approach/value of clients, approaching referral
• Referral generation/alliances
• Referral base, info for development of bus.
• Necessary to change
• Chance to seek referrals
• Value existing customers, assist staff
• How to ask for referrals
• Ok to ask for referrals
• Reinforce original concept we started with
• Work with what you have already
• Focus on importance of clients/alliances
• CARE principle, focus on existing clients
• CARE part of current clients
• Alliances, clients, ask, listen
• Referrals/client care, go after alliances
• A lot of ideas & ask a lot of questions

• Excellent
• Very useful, thought provoking
• Excellent-thought provoking
• Excellent
• Excellent
• Enjoyable
• Well done-practical advice
• Really enjoyed it
• Very good insight re: referrals
• Very informative
• Excellent
• Excellent presentation
• First class-team exercises. Good
• Really enjoyed it
• Enjoyed-provided examples
• Good!
• Excellent-lots of good ideas
• Very informative

• Very practical, fun
• Good practical approach, well delivered
• Excellent
• Good voice, good audience participation
• Good presentation, confident, well laid out
• Dynamic presentation, lots of useful info
• Upbeat & lively
• Good speaker-we were awake/involved
• Like a "Jaguar"
• Great speaker, excellent presentation
• Experienced-particularly in invest. adv.
• Enjoyed style-really up and positive
• Good energy, involved the group well
• Energetic, good voice
• Kept us awake & participating
• Very good presenter-day went quickly
• Excellent-lots of knowledge, straightforward

In-Person Program: Ignite Your Passion Seminar

• Really enjoyed it. Good starting point to where I'm headed.
• It was very informative and easy to grasp. Showed anyone can achieve goals.
• Excellent
• Inspiring and motivating
• Helpful, hands-on, relevant
• Great, applied to each individual, active participation as a group (the interaction like minded people)
• A little short but valuable
• Excellent facilitation, looked like you were honestly enjoying yourself, kept things "on track"
• Excellent presentation of material. Good class participation.
• Enjoyable, good to focus on important things in life & take action
• Went well
• Great work, very positive
• Good pace, valuable info, the 1/2 hour action was the best part
• Info was broken down into great sections, held attention
• Good flow, liked wheel
• Very interactive speaker
• Worth the time, serves as a catalyst if you find your bad habits reappearing in the future
• Fabulous & look forward to fulfilling my dreams & making sure that you know that you helped me do it
• Empowering, energizing, passionate, good mix of direction tools & group interaction
• Enjoyable, went by very quickly

• The Balanced Wheel of Life
• Leverage
• Balance - I know I need and want it
• Taking things one step at a time
• Well-done, to the point, relaxed environment
• Excellent, great speakers, great shared experiences; learned more about how to set goals & why
• Very worthwhile. A good wake up call. A nice refresher course to awaken my visions, goals & my focus on certain elements of my life
• Excellent. Pleasantly surprised.
• Very good, well structured, it makes a lot of sense . . . Thank you.
• Thought it was fantastically useful. Inspiring - I needed this.
• Well done. Good dynamics and great learning environment. Easy to learn - and easy to set out a workable plan.
• Very well presented.
• Very cohesive from start to finish. It flowed very well and it was the Synergy (no pun intended) between the exercises and the progression that led to clear perspective & goals.
• Enlightening, exciting & empowering.
• Excellent Energy, very motivating.
• Fabulous job.
• The pace was great and everyone was involved and thinking throughout the day. I liked the quotes, poems, and stories too!
• I came out feeling confident & less overwhelmed by my goals. Very motivating and result-achieving. The 30 minute "rampage" for goal doing was amazing!
• Very professionally done. Exercises were very useful and kept it fun!
• Motivating, however it was systematic and realistic instead of airy fairy concepts.

• I thought Kevin was very passionate about the subject, moreover the program was step by step and easy to follow
• Very good - seems genuinely interested & caring in people's well being.
• Very energetic, great to listen to, I love real life stories and sharing experiences.
• Very comfortable in front of people. Easy to learn from. Very confident and able speaker. -
• Well prepared - enthusiastic - good analogies and life examples - confident.
• Very well spoken, clear lots of good analogies. Well done! Congrats on following your dream!
• Voice of enthusiasm.
• Very energetic, great stories.
• Lots of energy, good examples.
• Excellent. Very organized, enthusiastic, & entertaining. You took simple, fundamental concepts and made them "Fresh".
• Very motivated, energetic, knowledgeable. Loves what he does and it shines through because I felt like he wanted to help me.
• Very well spoken - Like the way the group was involved and actions were requested.
• Confident, and encouraging as well as informative

In-Person Program: Creating A Crystal Clear Personal & Professional Success Plan

• Provided the spark to review & enhance my plan.
• The need to write down a plan & the format.
• Database mgmt., verbalized goals.
• The whole seminar.
• Implementing plan on interviewing prospect.
• Enroll vs. Sell & plan for it.
• Need for a plan & to stop juggling everything.
• The need & rewards of written plan.
• Recharge.
• Putting my goals on paper.
• Re-evaluating goals & establishing process to achieve.
• Always improve & add value to the practice.
• Importance of clear written goals & meeting them.
• Plan/plan/plan, goals work.
• Ideas to build practice.
• Listening skills.
• Importance of defining goals & having plan.
• Value of structured analysis & planning.
• Setting up written goals & achieving them.
• Goal setting, ideal clients, better serving practice.
• Goal setting, documentation, database.
• Business tips-listening, evaluation, selecting clients.
• Goal setting & enrolling concept to get new clients.
• CARE, goal setting.
• Reinforcement of ongoing thought processes

• Good speaker, kept talk interesting, involved audience, open to alternate suggestions.
• Funny & relevant.
• Enthusiastic, confident.
• Soft spoken but very effective communicator.
• Material presented in organized/orderly manner & captured attention.
• Good job.
• Excellent speaker.
• Well rounded basic presentation, invigorated me to pursue additional info.
• Good pacing.
• Excellent speaker.
• Energetic & dynamic presenter, clearly conveyed material.
• Good speaker, held attention of audience.
• Ran an excellent seminar!
• Enjoyed it.
• Enthusiastic, knows subject, easy to listen to, comfortable level of audience participation.
• Love his career, enjoy it!
• Dynamic presenter!
• Excellent presenter, no dead spots, kept audience's interest.
• Good presentation.
• Good.
• Very down to earth & energizing, very encouraging to participation.
• Very effective job of focusing on issues crucial to success in public practice.
• Clear, down to earth, in command of his presentation.
• You listened to us!
• Energetic, focussed, open. Sense of humour - at the right places.

• Workable, useful tools.
• Good update to marketing efforts.
• Good job.
• Great ideas.
• Informative & timely for re-organizing practice.
• Pleasant.
• Excellent.
• Workshop was very enlightening.
• Very good in general.
• Very good, reaffirms things I knew & new ideas.
• Excellent.
• Simple, easy to follow workshop.
• Always good to look at what we're doing & improve.
• Excellent!
• Good, not dull.
• PD points interesting, enjoyable, will help future planning.
• Excellent presentation, job well done!
• Really excellent. Is there a part II?
• Liked your style and our involvement.
• Good.
• Stimulating
• Would have been great to take 15 years ago.
• Thank you for an enjoyable learning day!
• Excellent presentation & topic.
• Year-end planning chart template. Sample of another accountant with theme & action???
• Thank you.

In-Person Program: Fundamentals of Effective Coaching

• The refresher/reminder to make the time
• Idea to put things on paper1
• Interaction of ideas
• Taking time out to look at work and personal life from new perspectives
• Take stock of life and adjusting. Putting myself in someone else's shoes
• Diagram of where you are attend where you want to go; deep breath; slow down; it is OK not to have a long list of things to be involved in
• Coaching model and demo
• Reviewing coaching techniques to empower people
• Learning to invest time in empowering
• Difference between coaching and managing and empower vs. motivate
• Inspiration vs. motivation
• The Platinum Rile
• Great reminder- wonderful that you don't need the answers - patience, listen and ask the open questions
• Not to give "the answer" but help draw out the answer by questioning
• Goal setting
• Reinforcements of previous learning
• "The Wheel"
• Goal setting and the importance if it in a daily basis
• Learning to listen more
• Gives me a new focus on the areas of my life that I need to deal with
• I found the wheel & goals to be most relevant today

• I truly appreciate it.
• Excellent interaction
• Clarified a lot of ideas
• Really enjoyed it
• You created a very comfortable atmosphere for making people think and adjust and adapt what is learned
• Very well presented and enjoyed interaction. Thank You!
• I liked the interactive approach - kept my energy and interest up
• Solid material. Good refresher of important basic issues we easily lose sight of.
• Great
• Good food for thought in future situations
• One word "Great"
• Very informative, took away a whole new bag of tricks
• Very practical, simple
• I enjoyed it and it reminded me of some skills that I should be using
• Very positive and well paced
• It was very good, quite focused and filled with information
• Excellent
• Excellent, Kevin - I am even more excited now to be working with you
• Very good workshop containing good ideas
• It was a wonderful birthday present
• I liked all parts of the seminar. There were 3 main issues which were discussed in an attainable time. Did not feel rushed (most seminars try to cover too much)

• Dynamic - well organized - flexible
• Open, informative
• Sincere and powerful
• Again what I said above, you did an excellent job of making people speak out and think
• You do walk the talk, openness to admit that you are not perfect, you are human -- you are on the same level as us. I think there is a tendency to think that coaches are "perfect", so that was good.
• I liked your "presence", calm but strong energy and style of coaching us through the workshop.
• Very god style and presentation. Liked that you would "add" to the presentation based on our input
• Empowered and coached us
• I enjoyed his style and personality
• Kevin, you have a great way of coaching & allowing your guests to interact
• Dynamic and sincere
• Approachable, good stories/examples
• Clear presentation, established rapport immediately
• Very positive and well organized
• Energetic, enthusiastic, knowledgeable, capable of expressing his ideas
• Excellent - he enjoyed himself, very well prepared, practices what he preaches - he's real
• Is genuine
• Very pleasant
• Genuine, clear, positive, good sense of humor
• Very good & natural presenter and made everyone feel good
• I would like to offer this to other members of our staff. Great job, Kevin
• Great! Thanks

In-Person Program: Fundamentals of Effective Selling

• Learning to listen to clients and close trick
• We are on right track, we need to practice and put into action
• Made me think about my closing techniques
• Learning to listen to the customers needs
• Focusing on what parts are important within the sales in general process
• Wake up call
• How he (Kevin) made it seem so simple
• Confirmation on the 5 W's. Practice, Practice, Practice.
• How to listen and find out what that need is and address that need
• Participation, reiteration from past courses -- picked up a few new points
• The interaction with fellow employees and how to overcome obstacles
• Awesome follow-up
• Information about follow-up
• Enrolling vs. selling, listening
• Qualifying
• Hear, don't just listen!
• Value of repeat referrals
• Customer care/referrals, goal setting
• Very interactive and knowledgeable
• Customer care
• Keying on past customers
• Restructure my delivery
• Proposal, asking more questions, postcards
• CARE
• Use existing client base increase sales, thank you cards
• Learning experience
• Importance of existing customers
• Learn to listen better, contact old customers
• Very informative, listen and CARE
• How to communicate with customers efficiently
• Qualifying, making adjustments to proposals
• Different competitors learning to be better at the same things
• Writing down goals
• Group participation-listening, referrals, thank you cards
• Listen & follow-up
• Participation
• Enrolling vs. selling

• Very useful a good tune up
• It was excellent really put simple steps back on track for me. Thank you very much
• Good, informative
• Good. Informative
• Kevin was great at putting whole workshop out to us in a great way
• Very good
• Very consistent, strong points. Kevin had a good attitude, well focused.
• Informative. Especially on refreshing and why we do ask the questions we do
• Very good and would like to do again
• Great participation -- Kevin is an excellent speaker and listener
• Was very fast paced and provided/reiterated principles I had forgotten
• Real eye-opener, lots of things to work on
• Very informative, different approach
• Review & refresh-remind me of what's forgotten
• I like it, pick up on things forgotten and learned new things (the proposal)
• Enthusiasm throughout the room
• Excellent
• It was clear focus needed to be on customer
• 10 out of 10
• Excellent
• Very professional & informative
• Good workshop, a lot to take in at once
• Good format, well presented
• Very good
• Learned a few key objectives
• Too long for lunch, cramped for time at end
• Excellent program
• Lots of info on how to work with salesmen as a team on the same level
• Very good, would've been great if 2 days
• Very enthusiastic & informing, learned a lot about communication
• It was informative
• Pin-pointed to industry needs, very informative, good pointers
• Great
• Great, the follow-up should make it stick
• Excellent

• Good speaker. Very clear
• I found Kevin excellent. He was a pleasure to listen to and learn from.
• Was well presented. Comfortable seminar
• Did an excellent job.
• The worst part of seminars is usually the presenter sounding like a broken
• record. Not in this case at all. Very interesting and fun.
• Informative and excellent
• Very well orientated. Good attitude. Very well self motivated. Good points.
• Excellent with examples.
• Great listener! When you do talk, I wanted to listen
• See above -- very professional -- would like to go further in depth in later workshops
• Animated and very approachable
• Great speaker, very lively
• Kevin was fantastic
• Great! He was very articulate
• I always enjoy Kevin, great motivator
• Good, reacts to group and group concerns
• Easy to listen to
• Very informative, answers questions with a good proposal
• Personable - strong with his thoughts
• Easy to follow, kept the interest
• Kept seminar under control
• Kevin did a good job of keeping interest level high
• Very well spoken and focused
• Kept things flowing
• Very impressed with Kevin
• Keeps your attention, doesn't drift
• Second time for me, still great
• Awesome awesome attitude, great aspects, very good role model, easy to listen to, very good spokesperson
• Very good personal skills, keeps interest high
• Clear, precise, organized, speaks well, gets people involved
• Very informative, good humour
• Good relevance to our industry
• Excellent presentation, incredible amount of information
• Thanks
• Really enjoy
• Refreshing, good to listen to others approach on sales
• Learned lots today, thank you
• Very satisfied in today's seminar
• Looking forward to our next meeting
• I enjoyed it and will keep in touch

Teleconference Program: Referral Power

My name is Doug White in Los Angeles CA and I took your class today at 11:00 am and was impressed with your 6 point referral system. I have quite a few clients that I have coached over my 43 years as a coach/consultant/trainer and decided to use your method on the clients that were prior to my asking for referrals, at the beginning of my 3 month sessions.

Well, let me say, your system worked wonders. The very first client I called gave me a name and phone number, which I called, and I have an appointment tonight to meet with this new client to sign a mutual agreement to become and equity partner in the purchase or real estate. My fee is $15,000.00 - $5,000 at contract signing and $10,000.00 at closing, with a tracking fee of $100 per month for 30 years. Grand total of $51,000.00.

Coach Doug White
Success-For-Life Foundation (1966)

I participated in your teleconference, Referral Power this morning. It is now 1:30 in the afternoon and I have been given 5 referrals already.

Not only was I impressed with the techniques you suggested but also by how you effectively led the group through the hour long meeting. I was amazed how many people participated and from all over the world! It was exciting and motivating.

I also want to take this opportunity to thank you. My professional and personal successes have been greatly due to working with you. I remember many times you listened to my challenges, always finding the time to assist me.

Your high level of integrity and sincere interest has made it easy for me to face my fears and achieve my goals.

Janet Helm
Janet Helm Presents

Many thanks for the telecourse on referrals. It was really terrific - I started to use it yesterday afternoon when I visited a client. To my astonishment, it looks like other people at the very same company may be able to use my services. Well, duh, I know all the books tell you that's typical. But I never had a way to ask before. So, thanks!!!

Daphne G.

The class on Referrals this morning was very helpful and full of great information.

Lyle G.

Thank you very much for providing all of us with your wonderful information in your teleclass today. I thought the class was excellent and I really enjoyed your teaching style.

Best Regards, Richard H.

Thanks for a great class this morning on referrals. I enjoyed your style and the information was timely and of great value to me!

Warmest,
Kimberly B.

Teleconference Program: Practice Success Orientation

• The content was extremely valuable. Most valuable was the "client interview".
• Price vs. Value.
• Scheduled the time to think about how to improve my practice.
• Discovered why I am successful, need to launch aggressively into the computer age.

• An excellent facilitator and genuine.
• Very positive, great communicator, easy to listen to and understand.
• I appreciate your enthusiasm.

• Teleconference sessions are the most effective way of presenting the program, I was impressed.
• Lots of really good information packed into 6 hours.
• Weekly themes were helpful, helped to articulate what I had been thinking but not doing.
• Very useful, efficient, provoking, professionally oriented.
• Program is a must for all practitioners - especially if you want to remain successful & competitive.
• Time well spent, very economical for the quality of the presentation and course content.
• It allowed the time and provided the framework to put systems in place.
• Consider this method and philosophy of creating success if you really want to succeed.
• Thanks again, Kevin.
• Several great things have happened, I am attributing a good portion of my successes to Practice Success Orientation.

Teleconference Program: The Magic Of Action

I just participated in your Magic in Action teleclass and I wanted to drop you a note to let you know what a great course you facilitate. . . I really appreciated your style and presentation of the class.

Beth R. from Boston, MA

Thank you for an excellent teleclass. The class was well fun, full of useful ideas and energising.

With gratitude,
Resli C.

• Not having to go anywhere! To get a chance to talk. It is rare in a seminar...that we can do that. Personalized attention.
• I liked hearing that others are finding that they stumble from time to time as they strive for their goals. Always felt like there was some secret pre-life training that I missed which allowed those around me to know what to do before we even got the lesson. Most people don't talk about it when they stumble. It was refreshing to hear.
• That by no action I am guaranteeing failure.
• Having to commit to the goals in front of other people.
• The quote about procrastination being the poison of the mind...it really made me appreciate how debilitating inaction really is, as opposed to a cute little bad habit.
• Lick the toad now. It's not as bad as it seems. The quicker you lick it the better you feel and it never becomes a burden in your life (9 steps).
• The jolt to take action, realizing number of toads I was sitting on.
• The program's motivating factor was very useful.
• The break in between when we shared our successes. Knowing others are in the same boat.
• It was a great relief for me to hear of other people that are in the same situation I'm in.
• I really liked the fact that we learned something, we got to practice it & then evaluated the process. I would be happy to participate in a telecourse again!
• Accountability generates personal action fast!
• The nine steps (they are printed and posted on my wall).
• Hearing the many options available for "getting out of the procrastination rut"; dipping the toad in chocolate was my favorite.
• The most valuable part of the program was moving everyone into immediate action & then reporting back on it. That follow-up session & the request for even more commitment with our list of 20 toads will improve our lives dramatically.
• Dealing w/ big toad creates energy to lick small ones.
• Motivated to do tasks previously put off for fear of rejection. "Just do it" philosophy.
• Forces very honest self-evaluation. We are not alone in our quirks.
• Seven step process to break down projects so they don't seem overwhelming.
• The support to just do it. Idea of checking in put an edge on my willingness to risk a bit more.
• Accountability to others.
• The reminder of getting to your toads as soon as you notice them.
• Became conscious of the extent of my procrastination.

• Positive, supportive, thought provoking, fun.
• The "toads I licked" made me feel empowered. Have recently achieved personal goals.
• Very motivational, thank you Kevin.
• Informative & reflective. I got a lot out of listening to other participants.
• People were friendly, supportive & fun. Living in England usually means I miss Vancouver workshops.
• Good. Any thoughts how to help me with agreeing to too much/time management?
• Interesting, amusing & helpful.
• Enjoyed the sessions, good input from everyone, especially Mike.
• Good content and to the point.
• Kevin is great, energetic, fun...likes to laugh! Informative...asks a lot of questions! And of course...the famous top lists!
• You kept a strong focus, which is something I myself need to learn. It was a pleasure to "watch" how you kept that focus throughout most of the call. You had obviously given the teleclass a lot of thought. That came across well.
• A good chap.
• Great speaking voice, good at keeping the pace up and making everyone feel welcome.
• You asked the right questions to get us to realize how we can better ourselves. You stayed on track and were very professional
• Excellent job of keeping us on track, demonstrated understanding, empathy, wisdom & words of encouragement.
• Very easy to talk to and very motivating.
• Good.
• Kevin is sincere & genuine. He involves the participants & is very encouraging & motivating.
• Kevin is great! He is encouraging, enthusiastic and clear. He was definitely in control of the course. Kevin is someone you trust in right away.
• Kevin was the greatest....very upbeat!
• Well prepared, timely, spontaneous, cheery, fun, effective.
• Excellent ability to go with the flow and keep everyone active. Switching gears during the "on hold" music was a great example of thinking on your feet.
• Excellent communicator; elicits responses from volunteers; cheerful disposition.
• I have been on many teleclasses & I think you are an outstanding facilitator, Kevin. You guve that perfect balance of giving information as well as making it a safe place for class participation & sharing. You also have light, playful style which is appreciated.

• Approach & communication skills excellent, great way of encouraging & supporting clarity.
• Has a lot of personal experience. Kept call on track, well facilitated.
• Excellent analogies, keeps things focused, kind & considerate without letting you off the hook.
• Was able to keep us on track, kept an eye on time, included everyone in conversation.
• Kept things moving in a very gentle, non-confrontational way, rarely lagged, great information.
• Great!
• Responsive, attentive & lighthearted.
• Good work Kevin
• Not bad at all !!! Well done Kevin.
• Liked program, gave me that energy boost I was looking for and practical ideas to sustain the energy.
• The goals didn't have to be large or personal, that was the best part.
• Excellent.
• Well worth the time and effort to realize that being on "top of your game" makes life easier in both personal and business life. You coached and we came up with the solutions. Made me realize that participating in these programs makes me understand I'm not alone and those who particpate feel the same. Well done.
• Excellent idea - good to have your expertise along with input from the callers.
• Facilitator was great & very motivating, could maybe slow down & give more opportunity for questions.
• Good. Was amazed at how many people participated & how much they gained from the course.
• Excellent program! Format was great. Looking at fear creating procrastination was valuable.
• Very positive atmosphere. Very valuable course. It seems that these days we are busier than ever. It was nice to do a course from home.
• Excellent, very professional, very effective for me especially.
• Good pace-good level of involvement-accountability is great-there is enough time between calls to take care of course assignments and a few phone calls, etc.-liked that a lot.
• Very valuable if procrastination when faced with unpleasant tasks was one's problem.
• I thought the program was excellent. I loved the analogy of the toad which brought humor in to get us past our fears and to really bring home the points in ways everyone could understand and relate to.

I enjoy getting the daily quotes. They inspire me, keep me motivated, and make me feel like any goals I have will be obtained. Thank you for taking the time to create such a wonderful service.

Martha B.

Your emails are my favorite! Your words always move me...I send it to all the people on my email list. Thank you very much for who you are!

RaShelle R.

I appreciate your newsletter very much. Thank you! Cheers!

Paul M.

Just wanted to admire the great service that you are doing for humanity as a whole. I forward these Quotes that you send me to almost 20-25 people everyday. So don't you worry about the numbers just keep sending these awesome quotes.

Suleman S.

I've been on your mailing list for a couple of months now, and I must say it is a delight to see your messages appear in my mailbox every day. I have to agree with you that everybody is short of positive influences sometimes, and your notes are well received. Keep it up!

Mark.

I'd like to thank you for your emails, of all the emails I receive (lots) yours is my favorite....the first one I want to read! The quote this morning has me stop and think are my actions just as big as my vision! Do my actions align with the vision I see. I can see how I have set up my life (action steps) with my vision AND see what actions are missing! All around the quote this morning has me be in action! What actions could I add or take out to have a life that expresses my vision....this is what it has me ask myself. I am taking this question into my weekend....and this moment! Thanks!!!

RaShelle R.

I know I have written to you before about the "Successful Life" Mailing List. But, I had to tell you once again how helpful all of the daily insights have been to me. I have recommended our mailing list to others. Again thanks for all of the good work!

MAE

My Dear Kevin,

I appreciate the sharing your experiences with your beloved Aunt Grace with me! What a marvelous woman she must be... You are one of the most introspective, caring, lovely men I know, Kevin! I am so glad you came into my life.. you are like a breath of fresh air to me. Thank you, once again...

Helen

Dearest Kevin,

I love receiving my successful life mailings. You must be a wonderful person. I really do enjoy all the stuff you send and, I most sincerely hope your life is full and happy. I hope your wife had a great birthday. Keep up the informative mailings as they really do make my days better.

Sincerely, Sherry T.

Very impressed with your service. Nice work.

A reader in Naples, Florida

Thank you for that wonderful message from your heart about keeping the fires burning.

Virginia D.

Hi, I just wanted to tell you that reading your successful life page helps me a lot. You have very good and valuable information.

Donna H.

I'm writing to you from South Africa. I just wanted to thank you for your excellent newsletter that I receive each day. This is really the bright point of my life - especially yesterday with S L O W D A N C E. You were talking directly to me and I decided that I will definitely take your advice and take things slower. I'm also one of the guys who always HAVE to pass people all the time.

Thanks again.

Frik F.

I like your website. Today's poem was excellent and it makes you think about what truly is important, which is what you try to do with your subscribers. Thanks for doing such a good job. Keep it up.

Constance I.

The newsletter on Wednesday really gave me the push I needed to say "no" to a particular situation I found myself in. I didn't think much while I was reading it , but my mind must have clicked onto something because by the morning, I got right up and printed a letter of resignation and now I'm waiting to see it accepted. Truly, it has been a weight lifted from my shoulders.

Thanks,
Suzanne S.

Kevin,

Thank You for YES and NO. Those small words have forever been difficult for me and your inspirational writing is helpful to those of us out here who have suffered internally because of the inability to state our wishes.

Look forward to your writings.

Sincerely,
Maryann P.

Really enjoyed your thoughts this AM. After 30 years in financial services, receiving no lasting fulfillment from my work, I finally confronted myself and acknowledged my true desire. What a relief and man, what energy!!!

Hank H.

I just wanted to tell you that receiving your great advice by your newsletter helped me to work more efficiently and it helps me to understand more things about working in a group, keeping a job and improving my skills.

Now, when I'm at work I read it before doing anything else as it helps me stay calm, concentrated and more responsible.

Best Regards,
Simon B.